Shipping Policy

Processing Time

All orders are processed within [INSERT NUMBER] business days after receipt of your order confirmation. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	[INSERT] business days	[INSERT]
Express Shipping	[INSERT] business days	[INSERT]

Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within [INSERT NUMBER] hours.

Customs, Duties and Taxes

[Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

[Store Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our team directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping

We currently ship to [INSERT COUNTRIES/REGIONS, e.g., France and the European Union]. Please note that international orders may be subject to import duties and taxes, which are levied once the shipment reaches the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.

Questions

If you have any questions about your shipment, please contact us at Elkhorn.contact@proton.me.